Antenna Assistance For An Elwood Resident

A customer having severe reception issues in Elwood gave us a call needing antenna assistance. We had Stuart, one of our professional antenna techs in Victoria, visit the client and help out.

He could tell with one look that the TV antenna needed replacement due to its physical condition and old age. A quote was provided to the customer but he decided to book a week later to fit in with his busy schedule. Before the appointment day, the customer rang us saying that his two other neighbours also wanted to replace their old TV antennas. It was a big job for Stuart but he is extremely good at what he does.

Stuart set out to do the job for all three clients on the same day. Luckily, he was prepared and was able to install three VHF TV antennas on heavy-duty universal mounts. Having three separate mounts was crucial to the stability of the TV reception as this will ensure all three have independence and would not overload the mount like the previous one he removed.

Stuart instructed the customers to assess the TV reception for a few days and check if they had any more problems with TV pixelation and missing channels in Elwood. Our customer care team called the customer for an update and thankfully, all we got was great feedback!

He said, “Stuart was one awesome technician!”

Hearing statements like this always drives us to keep serving our customers at our best and only our best. Call us today for your TV antenna replacement needs! Dial 13 11 49 today!