“Fix My Antenna!”, Worried Customer Calls Mr. Antenna

Mr Antenna was called to a house in Drysdale, where a customer reported poor TV reception. The customer thought it would need to be a “fix the antenna issue”. Our Client Care team easily navigated through the conversation to fully understand the problem and set up an appointment.

The first task of the technician on-site is to analyze the problem and to carry out tests and inspections. Upon further inspection, our expert team found that the previous installer had installed the 2-way splitter out in the elements and thought that the same basic duct tape would do the trick.

Of course, duct tape is not well suited for installing technology outdoors. Subsequently, the tape around the splitter had failed and the connections rusted out. We quickly switched out the old one for a brand new model. This would definitely ensure any potential problems are avoided. To reassure himself, the technician also ran the tests to get a better idea of the signal strength. The client seemed relieved that the issue was not in his antenna but in some faulty work.

Don’t let this happen to you because you can trust the team at Mr Antenna. Our technicians cover everything in terms of installing or simply just fix your antenna. Give us a call or get a quote from us today!