20th August, 2022
New Antenna for Foxtel IQ Box in Werrington
New Antenna for Foxtel IQ Box
Foxtel became such a game changer in the industry when it was released 23 years ago. It is a paid TV platform where you can access so many more channels than FTA TV. There was so much hype and people were ecstatic about its release. Over the years, more and more individuals joined the Foxtel community and started watching the unique shows it offers exclusively.
Today, Foxtel has reached over four million subscribers across Australia. The Foxtel shows are great and only accessible via their platform, so it’s worth the money people pay in order to watch them. If it is not a crime to spend on something you love, why not? Sometimes, it’s the little things that make us happy, so we just have to go for it.
Just recently, we had a customer in Werrington, NSW, who called us because he needed a new antenna for a Foxtel IQ box. He had just got his Foxtel subscription, but old habits die hard. And he still wanted to be able to watch free-to-air channels clearly which was why he wanted a nice, new TV antenna. Craig, our antenna specialist in Werrington, went all the way to fulfill the customer’s request. Craig inspected the customer’s antenna set up.
The customer said he had had the antenna for ten years. It was his first antenna, he said, and they had a lot of good, old memories together. It was a fun conversation when the customer jokingly shed tears and said that he just can’t let go of the antenna. Craig comforted him and said it really was the time to let the old antenna rest and replace it with a new, stronger one. A new antenna will do a much better job, so there were no worries there. It was time to welcome a new modern and premium Australian-made antenna.
Craig suggested installing an ultra-high frequency antenna that was perfectly compatible with the customer’s Foxtel IQ box. Craig connected it to the TV point in the living room area where the TV was located. He also had to change the Foxtel plate and point it over to free to air. Craig then went ahead with installing the new UHF antenna. The customer had an additional request for his granny flat, he said he wanted to have a TV in there too.
It was a sudden request. So when the customer thought it had to be done on a different day, he was surprised. when Craig said he could complete it on the same day. Our awesome techs always come prepared, so this was easy peasy, lemon squeezy! This ensured proper leveling and angle for the antenna.
The customer was very happy and told our customer care team the next day how efficient Craig was. He said he didn’t have a single worry about anything not working out. As Craig surely knows how to get the job done right. He said he left us good feedback on several pages. Our customer care team was so very happy to hear the feedback and assured the customer that we will continue providing quality service. Thanks to our amazing hero in Werrington, Craig!
Looking for a new antenna for your brand new Foxtel IQ box? We have a number of antenna selections you can choose from. Call us today and we’ll book you an appointment with one of our friendly and professional techs! Not sure yet what service you need and want someone to come out and have a look? We can do that—absolutely for FREE! Call out fees? Nah! Give us a buzz today on 13 11 49 and let’s get it started!