A customer from Wonga Park, Victoria contacted Mr. Antenna with absolutely no TV signal. The customer stated that they had been facing this problem in random spurts. As of the day of the call, the TV had absolutely no signal.
Our expert technicians went to the location and quickly started inspecting for the root cause. Tests confirmed that a critical part of the antenna system had failed. The failing part that was quickly rectified was the amplifier set up. The amplifier had stopped functioning properly and was not boosting the signal anymore.
We swapped the old analog antenna for a brand new Australian-made Matchmaster VHF digital antenna. This was necessary to do as the area we were in is really bad in terms of reception for channel 10. An antenna like this eats problems like these for breakfast. Therefore it was a top priority to add an antenna as well as solving the amplifier issue.
The high gain on this antenna combined with the amplifier ensures quality signal levels even with the thick row of trees near to most households in Wonga Park.
The other benefit of this premium Australian-made antenna is that it carries with it a lifetime warranty. Thus, the customer feels very relieved while installing this product knowing that he probably won’t face any more problems. Even if it does incur a problem, Mr. Antenna will replace the antenna for free.
After installation of the amplifier and antenna, the signal strength was very high and the picture quality was perfect without any pixelation. The customer was very happy and kept thanking us for our work, despite us saying that it is our duty.