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TV Reception Health Report

Having TV reception problems, but not sure if it's your antenna, your cabling or your TV? Your local technician tests your whole system and gives you a clear, written pass or fail report for every room. Just $149, and it comes off the price if you go ahead with a new antenna.

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A Mr Antenna technician testing the signal at the antenna on a roof

TV reception issues: is it the antenna or the TV?

A quick guide. If most of your answers are in the antenna column, a TV Reception Health Report will tell you exactly what's wrong.

What you're seeingAntenna or cabling problemTV problem
The picture pixelates, freezes or breaks up✓ Very likely✗ Unlikely
“No signal” on every channel✓ Very likely✗ Unlikely
It gets worse in rain, wind or at night✓ Very likely✗ Unlikely
Other TVs in the house have the same issue✓ Very likely✗ Unlikely
Only certain channels drop out✓ Likely✗ Unlikely
Dead pixels, lines or no picture on every input (HDMI too)✗ Unlikely✓ Likely: talk to your retailer

What the $149 TV Reception Health Report includes

We measure your signal with a professional field strength meter, so you get facts, not guesswork. Signal level and signal quality both matter: a strong signal can still break up if its quality is poor.

  • Antenna inspection: condition, alignment, mast, bracket and connections, checked on the roof.
  • Signal at the antenna: signal level and signal quality measured with a professional field strength meter.
  • Every TV point tested: up to 4 rooms, so you know exactly which TVs are getting what.
  • Cable loss worked out: we compare each room's loss with what's normal for that length of cable.
  • Splitters, boosters and amplifiers: checked for faults, power and correct setup.
  • A written pass/fail report: every room and the whole system, with what to fix and why.

Every cable loses a little signal, roughly 0.1 to 0.2 dB per metre, so a 20 m run losing about 2 to 4 dB is normal. When a room loses much more than that, something's wrong: tired or low-grade cable, a bad join or wall plate, a faulty splitter, or an amplifier that isn't working or isn't switched on. Your report tells you which.

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A Mr Antenna technician sitting with a customer, explaining her TV Reception Check results

See a sample report

Page 1 gives you the readings and a pass or fail for every room. Page 2 shows photos of your antenna, mount, splitter and wall plates, with what's fine, what we suggest and what needs fixing.

TV Reception Health ReportMr Antenna · page 1 of 2
SAMPLE
Customer
Sarah Mitchell
Address
14 Sample Street, Brighton VIC 3186
Date
24 October 2026
Technician
Stuart
FAILOverall result: 3 of 4 rooms pass. Bedroom 2 needs attention.

At the antenna

68.4 dBµVSignal level
31.2 dBSignal quality (MER)

Condition: Good. Aligned to the right tower, mast and bracket solid. Minor corrosion on the balun cover.

Room by room

LoungePASS
Signal level65.3 dBµV
Signal quality29.4 dB
15 m cable: expected loss 2.3 dB, measured 3.1 dB
Kitchen / FamilyPASS
Signal level64.2 dBµV
Signal quality28.8 dB
22 m cable: expected loss 3.3 dB, measured 4.2 dB
Main bedroomPASS
Signal level64.9 dBµV
Signal quality28.1 dB
18 m cable: expected loss 2.7 dB, measured 3.5 dB
Bedroom 2FAIL
Signal level43.8 dBµV
Signal quality17.9 dB
18 m cable: expected loss 2.7 dB, measured 24.6 dB

The dashed line is the minimum recommended by the ACMA: signal level 45 to 80 dBµV (around 54 is ideal), signal quality 25 dB or more (MER). Each room should also lose only what's normal for its cable length.

What we found: Bedroom 2 is losing about 22 dB more than its 18 m cable should. The splitter's Bedroom 2 port is corroded and the wall plate connection is loose.

What we recommend: Replace the splitter and the Bedroom 2 wall plate, and fit new F-connectors. The antenna itself is fine.

Photos and notesMr Antenna · page 2 of 2
SAMPLE
Sample photo: antenna
AntennaSuggestedGood condition and correctly aligned. Minor corrosion on the balun cover: we suggest replacing the cover to keep water out.
Sample photo: mount and mast
Mount and mastOKBracket and mast are solid and the fixings are tight. No action needed.
Sample photo: splitter (roof space)
Splitter (roof space)Required4-way splitter. The Bedroom 2 port is corroded and losing signal. Replace the splitter.
Sample photo: wall plate (bedroom 2)
Wall plate (Bedroom 2)RequiredLoose connection behind the plate. Replace the wall plate and fit a new F-connector.

Every photo is your own home's, taken on the day.

Sample report with sample photos. Your report shows your home's real readings and photos.

How it works

  1. Book online or callChoose a time that suits you and tell us what your TV is doing.
  2. We test everythingYour technician meters the antenna on the roof and up to 4 TV points inside.
  3. Get your reportA clear written report with a pass or fail for every room, photos, and the fix if one's needed.
$149TV Reception Health Report

Your $149 comes back if you go ahead

If your report shows you need a new antenna and you go ahead with one of our Australian-made antennas, we take the full $149 off the installation price. Either way, you'll know exactly what's going on with your TV reception.

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Terms and conditions
  • The $149 credit applies only to a full antenna installation of one of our Australian-made antennas.
  • It can't be used with any other offer.
  • You need to accept the installation on the day of your TV Reception Health Report visit.
  • If you accept on the day but your technician can't fit the installation in that day, the credit still applies, as long as you book the installation date and time during the same visit.
  • The TV Reception Health Report covers the antenna and up to 4 TV points.

TV reception problems: common questions

Why is my TV pixelating?

Usually because the signal reaching your TV has dropped below the level digital TV needs. Common causes are an old or damaged antenna, a faulty splitter or amplifier, poor cabling or a loose connection. A TV Reception Health Report measures the signal at the antenna and at every TV, so we can tell you exactly where it's being lost. More in our FAQs.

Is TV reception down in my area?

Almost certainly not: TV towers rarely go down. You can check for known problems at your address on the government's mySwitch site. If your area is fine, the problem is in your antenna system.

Can you repair my TV reception?

Yes. Most TV reception problems come down to the antenna, cabling, splitter, amplifier or wall plates, and our technicians fix all of them. If you're not sure what's wrong, start with a TV Reception Health Report, or book an antenna repair if you already know.

What is a good TV signal level?

The ACMA says the signal at your wall plate should be around 54 dBµV. Below 45 or above 80 dBµV isn't suitable for TV reception, and signal quality (MER) should be at least 25 dB. Your report shows both for every room.

Do I get the $149 back if I need a new antenna?

Yes. If you go ahead with a full installation of one of our Australian-made antennas, we take the full $149 off the price. You need to accept on the day of your check, and if your technician can't fit the job in that day, just book the installation during the same visit.

What our customers say

4.9 from 3.6k+ reviews

  • "…kept me informed on what he was testing and explained the results. Totally happy"

    Andy, Google review

  • "We had a problem with our tv's and after having Mr Antenna out to check, issue diagnosed and now all working well."

    Kevin, Google review

  • "…Quick to diagnose and offer a solution. Would recommend."

    Martin, Google review
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